Privacy Policy

1. Business Identity & Scope

This Privacy Policy applies to the services, website, and communications provided by Yoga at Doorstep ("we", "us", or "our"), operating the website https://yogaatdoorstep.in. We provide in-home private yoga training across Delhi NCR and live 1-on-1 virtual yoga sessions via Google Meet.

2. Information We Collect

We collect information directly from you when you communicate with us via phone, WhatsApp, or website links:

• Contact Details: Your name, phone number, and email address provided during inquiry.
• Session Information: Your preferred session timings, service location/locality (e.g. Dwarka, Janakpuri, West Delhi), and personal fitness or therapeutic goals (e.g., severe back pain, knee mobility, stress relief).
• Technical Data: Standard server logs, IP address, device type, and browser details collected automatically for site optimization and security.

3. How We Use Your Information

We use the collected information exclusively for legitimate business and customer service purposes:

• To schedule, coordinate, and deliver your in-home or online 1-on-1 yoga sessions.
• To respond to your inquiries on WhatsApp or phone calls regarding free trials and schedules.
• To assess fitness requirements and prepare customized posture/therapeutic routines.
• To monitor website performance, prevent fraud, and comply with legal requirements.

4. Google Advertising & Analytics Compliance

We may run online advertising campaigns including Google Search Ads. Google, as a third-party vendor, uses cookies and tracking technologies to measure ad performance, display relevant ads based on search queries, and track conversion actions (such as phone calls or chat clicks).

You can choose to disable cookies through your browser settings or opt out of personalized Google advertising by visiting the Google Ad Settings page.

5. Data Sharing & Third Parties

We hold strict confidentiality standards. We do not sell, rent, or monetize your personal information. Data is only shared under the following limited conditions:

• Authorized Instructors: Certified personal yoga trainers assigned to conduct your in-home sessions will receive necessary contact and scheduling details.
• Service Infrastructure: Secure cloud and communications platforms (e.g. Cloudflare, WhatsApp/Meta, Google Meet) utilized to deliver customer service.
• Legal Requirements: If mandated by applicable Indian law, court order, or governmental authorities.

6. Data Security

We implement industry-standard technical measures (including SSL/TLS encryption across our domain yogaatdoorstep.in) to protect your personal data from unauthorized access, disclosure, or misuse.

7. Your Privacy Rights

Under applicable Indian data protection principles, you have the right to:

• Request a copy of the personal information we hold about you.
• Request correction or deletion of your contact records from our database.
• Opt out of future promotional communications at any time by sending a message stating "STOP".

8. Contact Us & Grievance Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our support desk directly: